One of the renderers may be more stable on your machine than the default one. If the above don't help, check if the game allows you to select different renderers (DirectX, OpenGL, Software etc). If that let you launch the game, try re-enabling the settings, one at a time, and see which caused the crash. You should look for video and audio quality settings, and start by setting all of them to disabled, or lowest possible. IF THE GAME PERMITS, TRY DIFFERENT VIDEO/AUDIO SETTINGS You will have to extract the files into some folder, then open that folder and launch the DXSETUP.exe file in order to proceed with the installation.Īfterwards, download the latest DirectX web installer use it as well:Ĥ) If the above don't help, right-click the game's shortcut, go to Properties -> Compatibility and try different compatibility modes before attempting to launch the game again. You can find the ZIP file containing the 2010 package installation files here: We recommend reinstalling the game outside Program Files or Program Files(x86) folder.ģ) Install the June 2010 DirectX runtime package, then use the DirectX web installer, as your current DirectX may have become corrupt over time. Simply disabling firewall or AV software could not be enough, since some of these software are running still in background or in services list. GOG GALAXY users should ignore this step.Ģ) Please reinstall the game AND add it to your antivirus/firewall software exception/trusted list. 1) Please make sure that you use "Run as Administrator" to install and to start the game (right-click on the shortcut or setup file and select "Run as Administrator").
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